Meet the Team: Derby Showroom Manager
Get to know our Derby Easy Bathrooms & tiles store manager a little more, as he answers questions about his day-to-day role, tells us his favourite bathroom trend of 2019 and explains his home style...
Name: Gary Broughton
Position: Manager at our bathroom and tile showroom in Derby.
1. How long have you worked at Easy Bathrooms?
I've been working at Easy Bathrooms in Derby for three and a half years.
2. Tell us a bit more about your day-to-day role?
No two days in a bathroom store are the same, although some of my tasks are carried out on a regular basis. I always start my day by cleaning and tidying the showroom - ensuring that we are ready to serve to the highest standard. I make sure all my staff are prepared for the day ahead, delegating any tasks - such as a home visit - as necessary.
As well as managing a team, I also strive to improve my own personal sales and development. This means that I go through all of my quotes and prepare plans for clients to view, alongside creating a good customer experience for ‘walk-in’s’.
I also have a fantastic circle of trade professionals who come into the store daily - either to show their own customers around, or to discuss something they are working on. Sometimes even if they just fancy a coffee!
3. What’s the favourite part of your position?
Although my position is store manager, I have been in the bathroom industry for over 15 years, and I can honestly say that I absolutely love creating designs - I have a lot of passion for it.
I really enjoy obtaining a customer’s measurements, having a chat about what it is they’re looking for, and then working within their budget. It’s really great to see the finished piece!
4. Do you have a biggest achievement in work?
When I joined Easy Bathrooms over three years ago, it was a fairly unknown brand and today we are now very well-known across Derby. This is down to a combination of hard work and commitment from my staff and I, as well as a fantastic customer base who have trust in what we do.
To build this up over the years, we have invested in the showroom and work hard to keep up with current trends. Most of our upgrades, for example, have been carried out by local traders and my staff.
The progression of this store makes me feel very proud and I am absolutely certain there are more exciting things to come from us.
5. Your favourite bathroom trend of 2019?
I love that metro tiles and the smaller modern tiles have come back into fashion. My favourites incorporate bold colours such as the pistachio metro tile and cobalt blue metro tile - they create a statement for a very small cost.
6. Describe your home style
We are currently having a revamp of our house, as we’ve been living there for around five years. Ironically, we have recently had a new bathroom to cater for our young daughter, and we went for a fresh, clean and classic look.
The house overall is definitely a working progress…
7. What advice would you give to someone renovating their bathroom?
First of all, I would suggest taking full advantage of the free 3D bathroom planning and design service that we offer. If you already have a design in mind, I would still ask the designer to come up with another option. We usually find that we think of ideas customers haven’t even considered, whether it is space-saving ideas or ways to increase storage, whilst keeping the cost within budget.
Oh, and remember that the products and tiles will only look as good as when they are fitted! We are fortunate enough to deal with the best bathroom fitters and tilers in Derby, so feel free to ask us for a recommendation.
8. What one word would your colleagues use to describe you?
Knowledgeable – from working within the bathroom and plumbing trade for over 15 years!
9. When you’re not at work, what would we catch you doing?
Watching Derby County, which can be heart-breaking at times – as other Rams fans will know! I also enjoy socialising with a few beers and spending quality time with my wife and little lady.
10. Name three words to describe Easy Bathrooms
Quality, affordable and inspirational.
We offer free, 3D design in-store, using our award-winning ArtiCAD system. Alternatively, the team offer home visits to help clients measure their bathroom space. 0% finance is also available on all products.