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Showrooms Nationwide

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Delivery Information

Delivery dates are allocated automatically and if there is an issue we will contact you over the phone therefore you must submit a valid phone number when placing your order. If you did not submit a valid phone number, or if your number has changed since you placed your order, we will try to contact you via your email address. 

For security purposes, we can only deliver items ordered online to the cardholders address.

We aim to dispatch all orders within 48 hours of receiving them. As we carry most items in stock, we're able to fulfil almost all orders in this time. Orders are either delivered by our own delivery team or via a courier service.

Our standard delivery allows you to collect from any of our showrooms across the country free of charge. Standard delivery items can take up to four working days to arrive in store. If you select showroom collection you will be informed by phone when your item will be ready to collect.

Delivery info map
How much is delivery?

Small Parcels - £4.49 

  • Small parcels include items weighing under 2kg - such as a waste & some accessories.

Small Items - £10.00

  • This includes items such as taps, showers & accessories.

Medium Items - £20.00

  • Medium items are those weighing over 30kg. This includes items such as mirrors, radiators, & small vanity units. 

Large Items - £40.00

  • This includes items such as shower doors, baths, toilets, large vanity units & 4+ boxes of tiles.

Collection from store

Small Items - Free 

  • Up to 5 small to medium items are eligible for free collection from store. Each item must weigh under 30kg.

Large Items - £20.00

  • Large items which are over 30kg are subject to a £20.00 collection charge from store.


How long will my delivery take?

Deliveries can take up to 5 working days in Mainland UK and in most cases will arrive within 3 working days depending on stock. If an item if out of stock we will call you and let you know. Deliveries outside Mainland UK may take longer.

Click and Collect

  • All click and collect orders will be available in store within 5 working days. If you wish to collect your item within 24hrs please call us on 0330 660 1120 to ensure stock availability.

Small items

  • Will be delivered to your door within 5 working days and should arrive between 8am and 5pm

Large/Fragile items

  • We’ll call you to arrange a suitable day for delivery, this exclude weekends and bank holidays. All large/fragile orders will be loaded onto either a standard or special A frame pallet. Our delivery partner will deliver the consignment to ground floor, as near to your property as possible unless restrictions apply such as narrow streets.

Extra large items /Glass screens

  • We’ll call you to arrange a suitable day for delivery, this exclude weekends and bank holidays. All large/fragile orders will be loaded onto either a standard or special A frame pallet. Our delivery partner will deliver the consignment to ground floor, as near to your property as possible unless restrictions apply such as narrow streets.

Need Next Day / Faster Delivery?

  • We understand that some customers may require their goods urgently, therefore we offer faster or next day delivery. Please select Next Day at the checkout - Please note the order must be placed before 12 Noon 

Please note: if you are not in at the time of delivery you can either collect the item from your local depot or you will be charged a redelivery fee.