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frequently asked questions
Your design is intended to help you visualise how your new bathroom could look and how products may work within the space. Please note that all designs are for illustration purposes only and are subject to final checks, site conditions, accurate measurements and installation requirements. Some details may need to be adjusted before or during installation.
You can book an in-store or virtual appointment with one of our designers. Alternatively, you can use our free 3D online bathroom planner to design your space yourself.
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Small items start from £6.95, medium deliveries are £45, and large deliveries are £85.
For heavier or bulkier orders that require a 2-man delivery service, charges range from £100 to £120, and these are scheduled by phone.
Showroom collection is free for small orders. Large items occur a fee of £30 and some larger orders cannot be collected from store.
Your exact installation will depend on your bathroom and the work required, so everything included will be clearly detailed in your quote before work begins.
Prefer to do it from home? You can also book a free online appointment and meet with our team virtually to discuss your bathroom and get a quote.
We aim to complete most bathroom installations within around 10 days, helping to keep the process as smooth and disruption-free as possible. The exact timescale can vary depending on the size of your bathroom and the work involved, and we’ll talk you through this before your installation begins.
Your approved Easy Bathrooms installer will need a clear working space, so please make sure cupboards and the areas being worked in are emptied before removal begins. Any necessary preparatory work should also be completed beforehand to help avoid delays.
Your dedicated project coordinator will talk you through everything you need to do before your installation starts and will be on hand to answer any questions.
If you experience an issue after your bathroom has been fitted, simply get in touch with us and we’ll help you get it sorted. Our installations come with a 2-year workmanship warranty, covering issues that arise as a result of the installation work.
If the problem relates to a product, we’ll also help you understand the relevant product guarantee and what happens next.
Yes. All of our bathroom installations come with a 2-year workmanship warranty, giving you extra peace of mind once your new bathroom is complete. This covers issues caused by the installation work, such as incorrect fitting or workmanship-related faults.
Your warranty starts from the date you sign your Satisfactory Completion note at the end of the installation.
Yes, all of our bathroom design appointments are completely free, whether you choose to visit us in-store or book a virtual appointment. There’s no obligation to buy, so it’s a great way to explore ideas, get expert advice and see how your new bathroom could look before making any decisions.
During your appointment, one of our expert design consultants will:
- Talk through your bathroom goals, style preferences and budget
- Create a personalised 3D design for your space using our CAD design software
- Help answer any questions you have about products, finishes or layouts
- Talk you through both supply-only options and our full supply-and-installation service
It’s a relaxed, no-obligation appointment designed to help you explore your options and feel confident about your new bathroom.
If you have them, bring along your bathroom measurements, photos of the space and any ideas or inspiration you’ve been saving. It’s also helpful to have an idea of your preferred style, colours and budget.
Don’t worry if you haven’t got everything figured out yet; your design consultant will guide you through the options and help turn your ideas into a bathroom that works for you.
Yes, having your bathroom measurements ready will help us create a more accurate 3D design. We’ll need:
- The overall length, width and height of the room
- The position and size of doors and windows, including how they open
- The location of existing fixtures such as your toilet, basin, shower and bath
- The position of soil pipes, radiators and boilers, where relevant
- Details of any sloped ceilings, boxed-in areas or awkward angles
Don’t worry if you’re not sure where to start; we’ll send you a simple measuring guide, and our team will be happy to help if you have any questions.
Most bathroom design appointments take around 45–60 minutes, giving you plenty of time to talk through your ideas, explore different options and work with your designer on a 3D plan for your space.
If your bathroom is more complex or you have lots of ideas to explore, your appointment may take a little longer.
Not at all. Our bathroom design appointments are completely free, and there’s no obligation to buy. They’re simply a chance to explore ideas, get expert advice and see how your new bathroom could look before deciding what you’d like to do next.
No, you’re always welcome to visit your local showroom without an appointment. If you’d like dedicated time with one of our design consultants, though, we’d recommend booking ahead so we can make sure someone is available to sit down with you and talk through your plans.
Using your measurements, photos or plans, they can create a personalised 3D design, recommend suitable products and layouts, and talk you through your options from the comfort of your own home.
Yes. As part of your appointment, your design consultant can put together a quote based on the products, layout and options you’ve discussed.
There’s no obligation to go ahead, so you can take the time to review everything and decide what works best for you.
We’d recommend booking your appointment in advance, especially if you have a particular day or time in mind. Availability can vary between showrooms, so booking ahead gives you the best choice and makes sure one of our design consultants can dedicate time to your bathroom plans.
Yes, we understand that plans can change. If you need to rearrange or cancel your appointment, just let us know as soon as you can and our team will be happy to help find another time that works for you.
Absolutely. Whether you’re working with a small bathroom, en-suite, cloakroom or an awkward layout, our design consultants can help you make the most of the space. Using our 3D design service, we can explore different layouts and product options to find a solution that works for your room and your style.
Simply enter your details below and a member from the store will be in touch soon to make the arrangements with you.