Yes, all of our bathroom design appointments are completely free, whether you choose to visit us in-store or book a virtual appointment. There’s no obligation to buy, so it’s a great way to explore ideas, get expert advice and see how your new bathroom could look before making any decisions.

During your appointment, one of our expert design consultants will:

• Talk through your bathroom goals, style preferences and budget
• Create a personalised 3D design for your space using our CAD design software
• Help answer any questions you have about products, finishes or layouts
• Talk you through both supply-only options and our full supply-and-installation service

It’s a relaxed, no-obligation appointment designed to help you explore your options and feel confident about your new bathroom.

If you have them, bring along your bathroom measurements, photos of the space and any ideas or inspiration you’ve been saving. It’s also helpful to have an idea of your preferred style, colours and budget.

Don’t worry if you haven’t got everything figured out yet; your design consultant will guide you through the options and help turn your ideas into a bathroom that works for you.

Yes, having your bathroom measurements ready will help us create a more accurate 3D design. We’ll need:

• The overall length, width and height of the room
• The position and size of doors and windows, including how they open
• The location of existing fixtures such as your toilet, basin, shower and bath
  
• The position of soil pipes, radiators and boilers, where relevant
  
• Details of any sloped ceilings, boxed-in areas or awkward angles

Don’t worry if you’re not sure where to start; we’ll send you a simple measuring guide, and our team will be happy to help if you have any questions.

Most bathroom design appointments take around 45–60 minutes, giving you plenty of time to talk through your ideas, explore different options and work with your designer on a 3D plan for your space.

If your bathroom is more complex or you have lots of ideas to explore, your appointment may take a little longer.

Not at all. Our bathroom design appointments are completely free, and there’s no obligation to buy. They’re simply a chance to explore ideas, get expert advice and see how your new bathroom could look before deciding what you’d like to do next.

No, you’re always welcome to visit your local showroom without an appointment. If you’d like dedicated time with one of our design consultants, though, we’d recommend booking ahead so we can make sure someone is available to sit down with you and talk through your plans.

Using your measurements, photos or plans, they can create a personalised 3D design, recommend suitable products and layouts, and talk you through your options from the comfort of your own home.

Yes. As part of your appointment, your design consultant can put together a quote based on the products, layout and options you’ve discussed.

There’s no obligation to go ahead, so you can take the time to review everything and decide what works best for you.

We’d recommend booking your appointment in advance, especially if you have a particular day or time in mind. Availability can vary between showrooms, so booking ahead gives you the best choice and makes sure one of our design consultants can dedicate time to your bathroom plans.

Yes, we understand that plans can change. If you need to rearrange or cancel your appointment, just let us know as soon as you can and our team will be happy to help find another time that works for you.

Absolutely. Whether you’re working with a small bathroom, en-suite, cloakroom or an awkward layout, our design consultants can help you make the most of the space. Using our 3D design service, we can explore different layouts and product options to find a solution that works for your room and your style.