Easy Bathrooms Guarantee

At EasyBathrooms.com we aim to assist you with making the right choice for your new bathroom.

And to make this even easier we have a number of promises and guarantee designed to give you piece of mind.

First and foremost, what you see is what you get: all our prices are inclusive of VAT, making totalling up your bathroom budget that much simpler.

Showers & Shower Enclosures

  • All our showers come with a 10 year guarantee
  • All our shower enclosures and shower screens come with a 10 year guarantee
  • All our shower trays come with a 25 year guarantee
  • All our wetroom products come with a 10 year guarantee 
  • All our bath screens come with a 10 year guarantee

Ceramics (toilets & basins)

  • All our ceramics come with a 25 year guarantee
  • All our basins come with a 25 year guarantee

Baths

  • All our baths come with a 25 year guarantee

Taps & Mixers

  • All our taps come with a  10 year guarantee

Furniture

  • All our furniture comes with a 10 year guarantee

Heating

  • All our heated towel rails come with a 10 year guarantee

Lighting

  • All our lighting options come with a 1 year guarantee

 

All of this to ensure that our customers have as much faith and trust in our products as we do - giving you complete peace of mind when investing in your new bathroom with Easy Bathrooms.

 

Easy Bathrooms Guarantee Explained 

Our guarantees cover Easy Bathrooms products purchased directly from us, for normal domestic use, covering the material structure of the item against manufacturing defects for the stated guarantee period. 

At our discretion, Easy Bathrooms will replace in part or whole, any product which is covered by our guarantee. If a replacement Easy Bathrooms product is offered, but a direct replacement is no longer available, Easy Bathrooms reserve the right to replace said product with the nearest equivalent of equal value.

 

Registering Your Guarantee 

All Easy Bathrooms products come with a standard one year guarantee however you must register your guarantee in order to be eligible for your extended guarantee period as indicated on each product. The easiest way register your guarantee is by completing the online form on the product registration page.

 

How to Claim 

In the unlikely event that you need to make a claim, simply contact us on 0330 660 1120. If the fault is deemed to be within the terms of the guarantee, Easy Bathrooms will advise you of the particular measures to be undertaken, pursuant to the proper execution of the guarantee in your individual circumstance. 

Easy Bathrooms will make suitable replacement of the item, in part or whole, despatched at the earliest possible opportunity as dictated by Easy Bathrooms. In the event that products are replaced that subsequently prove not to be defective, Easy Bathrooms reserve the right to levy a charge for such items, together with any and all costs associated with their provision. 

The guarantee does not cover;

  • Non-domestic use.

  • Failure to install or utilise the product in accordance with any written instruction, good plumbing practice or any relating legislation.

  • Fair wear and tear.

  • Neglect or abuse.

  • Electrical Failure.

  • Moving parts which are likely to perish through fair usage (such as rubber seals).

  • Parts which do not constitute the material structure of the product. 

 

This guarantee is applicable in the UK and ROI only.